Employment

Employment

Employment

Join the Galliford's Family!

Full-time, part-time, year-round, and seasonal positions are available on the Food and Beverage Team at Galliford’s Restaurant & Tavern and Southwick’s Zoo.

These roles offer opportunities for motivated, team-oriented individuals who enjoy a fast-paced environment and take pride in delivering excellent service.

Our team is built on collaboration, mutual respect, and a shared passion for creating memorable guest experiences. We value continuous learning and provide room for growth within a dynamic workplace set in one of the most unique and beautiful settings in New England.

All positions require availability on weekends and holidays.

Schedules vary weekly, and set hours or days cannot be guaranteed. Prior experience in a restaurant setting is strongly preferred.

In accordance with Massachusetts child labor laws, applicants must be at least 16 years of age.

Galliford's Front of House

Host - Front of House
Busser - Front of House
Shift Supervisor - Front of House

Job Opportunity: Shift Supervisor at Galliford’s Restaurant and Tavern

Location: Galliford’s Restaurant and Tavern

Position: Shift Supervisor

Galliford’s Restaurant and Tavern is seeking a dynamic and personable Shift Supervisor who is passionate about food, hospitality, and customer service. If you thrive in a fast-paced, high-volume environment and have the drive to provide exceptional guest experiences, we want you to join our team!

Job Summary:

As a Shift Supervisor, you will be a key member of our management team, ensuring that every guest receives top-notch service while leading your team with enthusiasm and professionalism. We are looking for someone who is detail-oriented, dependable, and ready to grow in a leadership role. Previous experience in a high-volume restaurant is preferred, but we’re open to motivated individuals eager to take the next step in their career.

Key Responsibilities:

  • Customer Service Excellence: Ensure guest satisfaction by coordinating with all departments to meet service expectations. Resolve customer concerns promptly and professionally.
  • Team Leadership: Supervise and motivate staff, ensuring adherence to company policies and fostering professional growth. Lead by example, enforcing the company’s mission, core values, vision, and ethics.
  • Operational Oversight: Assist with inventory control, monitor portion control for food and beverages, and oversee in-house promotions. Help manage cash and charge purchases at the end of each meal.
  • Training & Development: Train and orient new employees, providing ongoing support and feedback to develop staff through reviews, training, and motivation.
  • Employee Relations & Safety: Ensure a positive and safe work environment for all employees, addressing any issues promptly.

Qualifications:

  • 21 years or older
  • Prior experience in high-volume restaurant management is preferred
  • ServSafe Manager and Alcohol certifications required
  • CPR certification required within 90 days
  • High School Diploma or equivalent; Associate’s or Bachelor’s Degree preferred

Skills:

  • Strong communication (oral and written)
  • Excellent customer service, diplomacy, and professionalism
  • Organizational and time management skills
  • Ability to thrive in a fast-paced, team-oriented environment
  • Ability to manage and resolve conflicts efficiently

Experience:

  • Previous experience in a high-volume, multi-location restaurant is highly preferred
  • Flexibility to work nights, weekends, and holidays as needed

Why Galliford’s?

Galliford’s Restaurant and Tavern is committed to creating a positive, professional work environment where employees feel valued and have opportunities for growth. Join us, and you’ll be part of a team that’s dedicated to providing an exceptional experience for our guests while having fun along the way.

Ready to lead, inspire, and grow with Galliford’s? Apply today!

Job Type: Full-time

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Work Location: In person

Galliford's Back of House

Lead Line Cook - Back of House
Line Cook - Back of House

Reports to: Sous Chef, Executive Chef, General Manager, Manager on Duty, Supervisor, Owner

Job Types: Full-time, Part-time

Pay: $19.00 – $23.00 per hour

Summary

Galliford’s Restaurant & Tavern is seeking passionate line cooks who are dedicated to food and customer service. Ideal candidates are detail-oriented, have great knife skills, and are eager to learn and grow. Previous experience in a high-volume kitchen is preferred, but we welcome driven beginners.

Duties & Responsibilities

Following our Company’s: values, mission statement and code of ethics.

  • Prepare and handle food in line with health regulations.
  • Follow prep lists and execute all menu items according to recipes.
  • Maintain and stock designated stations and storage areas.
  • Ensure food quality and portion standards are met.
  • Clean kitchen equipment and work areas following safety guidelines.
  • Adhere to all restaurant policies and communicate with management.
  • Complete all closing duties as directed by the Chef/Sous Chef

Qualifications:

  • High school diploma or GED.
  • 1-2 years of kitchen experience or equivalent training.
  • Ability to read and interpret safety and operating manuals.
  • Math skills for measurements and basic calculations.
  • Strong communication and problem-solving skills.
  • ServSafe Cerification Preferred

Physical Demands:

  • Must stand, walk, and lift, up to 50 pounds.
  • Frequent kneeling, crouching, and use of hands and arms.
  • Exposure to heat, moving mechanical parts, and occasional chemicals.

This position requires flexibility and the ability to thrive in a fast-paced kitchen environment.

Benefits:

  • Flexible schedule

Work Location: In person

Sous Chef - Back of House

Reports to: Executive Chef, General Manager, Manager on Duty, Owner

Job Type: Full-time

Pay: $58,000.00 – $63,000.00 per year

Summary:

Supervises kitchen staff to ensure quality food preparation, productivity, and efficiency.

Duties:

Following our company’s: values, mission statement and code of ethics.

  • Prepares and supervises soups, sauces, and specials.
  • Assists with inventory, pricing, and food cost controls.
  • Leads kitchen operations in the absence of the Executive Chef.
  • Ensures consistency in food quality and presentation.
  • Manages staff, schedules, and food cost control.
  • Cooks, fabricates meats and seafood, and handles high-volume duties.
  • Recommends kitchen maintenance and equipment repairs.

Qualifications:

  • Bachelor’s degree or 4 years of experience as a Sous Chef
  • 4-10 years in a high-volume kitchen.

Certifications:

  • ServSafe Certification Preferred

Supervisory Responsibilities:

  • Oversees staff, including hiring, training, and performance reviews.

Physical Demands:

  • Ability to stand, walk, and lift up to 40 pounds.
  • Must be able to perform various movements and specific vision abilities.

Additional Requirements:

  • Speak, read, and write in English (bi-lingual is a plus).
  • Computer literate with Microsoft Office and POS systems.
  • Ability to multi-task and problem-solve in a high-volume kitchen.

What We Offer:

  • Health, Dental, and Vision Insurance
  • 401K after 1 year
  • Vacation time
  • Competitive salary based on experience

Additional Info:

  • Nights, weekends, and holidays required.
  • Professional references and resume required at the interview.

We are an equal opportunity employer, committed to diversity and inclusion.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Food provided
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Supplemental Pay:

  • Bonus opportunities

People with a criminal record are encouraged to apply

Ability to Commute:

  • Mendon, MA 01756 (Preferred)

Ability to Relocate:

  • Mendon, MA 01756: Relocate before starting work (Preferred)

Work Location: In person

Galliford's Event Staff

All event-related roles are posted on the Wild Events website.

Southwick's Zoo Food & Beverage

Food and beverage positions within the zoo are listed on the Southwick’s Zoo employment page.

Join Our Team!

Please fill out this form, attach a copy of your current resume, and we will reach out to you soon.

Contact Information

Name
Address

Job Details

Availability

Monday Availability (select all that apply)
Tuesday Availability (select all that apply)
Wednesday Availability (select all that apply)
Thursday Availability (select all that apply)
Friday Availability (select all that apply)
Saturday Availability (select all that apply)
Sunday Availability (select all that apply)
i.e. heavy lifting
Do you have your own transporation?

Employment History

Employer 1
May we contact?

Employment History

Employer 2
May we contact?

Resume

Drag & Drop Files, Choose Files to Upload